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Manage your Free or Pro account: Log in, reset password, change email

A quick guide to accessing your doxy.me account, updating your password, or changing your email address

Updated today

This guide explains how to log in, reset your password if you’ve forgotten it, and change your email address on doxy.me. Follow the steps below to quickly manage your account and get back to seeing patients.

Looking for the Clinic plan version? Go here.

Available on Free and Pro plans Supported on all devices


Logging in

  1. Enter your email and password

  2. If you belong to more than one account, you may see a workspace selector to choose the right one


Resetting your password, if you forgot it

The best way to reset your password is through the doxy.me sign-in page.

  1. Select Forgot password?

  2. Enter your account email

  3. Follow the instructions in the email you receive to set a new password


Changing your password

  1. Log in to your doxy.me account

  2. Select Change password

  3. Enter your current password and the new password you’d like to use

    1. Make sure your new password meets these requirements:

      1. 8 characters minimum

      2. 1 number

      3. 1 special character

      4. 1 lowercase letter

      5. 1 capital letter

      6. Avoid 3 or more recurring characters


Changing your email address

  1. Go to Account Settings

  2. Select Change email address

  3. Enter your new email

  4. Confirm it with a 6 digit code set to this email address


💡 Tip

  • Start at doxy.me/sign-in if you’re unsure where to log in

  • Check your spam/junk folder if you don’t see a reset email


FAQ

How do I know if I’m a Free or Pro plan user?

You’re likely a Free or Pro user if:

  • You created your own doxy.me account directly

  • You log in at the main doxy.me sign-in page

  • You pay for your Pro subscription individually (not through a clinic)

  • You don’t see a clinic name in your login page URL

Example login page: https://doxy.me/sign-in


Questions? Please contact our support team

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