Use Whiteboard to stay on a HIPAA-compliant appointment while drawing, typing, or annotating images or worksheets with patients, then save and add the board to their file.
Available on Pro plans for all devices ⭐ Supported on 1:1 and Group Call
How to add Whiteboard to your doxy.me account
Begin by clicking on the Apps button on your Sidebar
Click "Explore all apps" to open the Apps overview page
Select Whiteboard and click “Add to doxy.me”
The app is now added to your doxy.me experience
How to use Whiteboard in a session
Start a session then navigate to the Apps button on your Control Bar
Select Whiteboard to launch the app
Both you and your patient will see that the Whiteboard is loading.
You and your patients can interact with the board using the in-app controls and tools
The name of each participant can be seen next to their cursor.
Once you’re done, click the X button at the top right of the screen. Once closed, the board is deleted. Only providers can close the Whiteboard app.
Expand each section to learn about in-app tools and actions
Toolbar
Toolbar
The toolbar is accessible on the left side of the board.
💡 Tip: The toolbar adjusts and collapses depending on the size of your browser window or device. You and your patient may see different views of the toolbar.
Zoom and pan
Zoom and pan
When using a trackpad, you can zoom by using two fingers in a pinching motion (in and out). To move around the whiteboard (pan), use a two finger scroll motion in any direction.
When using a mouse, if you would like to pan instead of draw, simply press the space bar or option/alt key to switch to pan mode. Press again to switch back. To zoom with a mouse, hold down the control key and then zoom with the wheel on the mouse.
You can also use the keyboard shortcut options of + / - to zoom, and the arrow keys to pan.
Draw and create shapes
Draw and create shapes
You can draw and add shapes by using the first three buttons on the toolbar. Click on each button to open options for color and size.
Insert text and notes
Insert text and notes
Use the text and note buttons to add written content to the board. Each option has a toolbar with formatting options. Any changes made will apply to the entire box or note.
Both text boxes and notes automatically expand vertically as you type. To expand horizontally, click out of the box or note and then click back in to activate the sizing button in the bottom right corner.
Add files and annotate
Add files and annotate
To add a file (image or document) to Whiteboard, try one of the following methods:
Drag and drop the file onto the board
Copy and paste
Use the Add File button on the toolbar
Whiteboard supports the following file types (up to 10mb):
PDF
JPEG
PNG
GIF
SVG
Word Document (.doc)
Excel (.xls)
Powerpoint (.pptx)
Download a copy of the Whiteboard
Download a copy of the Whiteboard
If you or your patient would like to keep a copy of the board, it must be downloaded before the app is closed.
To download a copy use one of the below options:
1. Take a screenshot on your device
2. Click the Export button on the toolbar. The contents of the board will be captured and added to the Downloads folder on your device. No video thumbnails are captured for privacy purposes.
Whiteboard blocked?
If your organization is using a device management system that blocks sites for security purposes, you'll need to ask your IT team to add https://doxy.limnu.com to their list of allowed sites.
Pause a session with Whiteboard active
You may pause a session during Whiteboard use and then begin the call again with the same patient. As long as you and the patient do not refresh browsers or close the browser tab, the Whiteboard will reappear when the session resumes. (If you are pausing the session to see another patient, please close the Whiteboard before pausing the session.)
Questions? Please contact our Support team