The File transfer feature offers two-way file sharing between you and your patient.
Note: File transfer is coming to Group Call in Doxy.me 2.0 in late 2024!
How to use it:
Send files to your patient
Click the My apps button
Click File transfer
Click Select files to share
Upload a maximum of 5 files by dragging and dropping them into the uploader or select files to share from your device
Click Send files
Keep track of the transfer status
Uploading files
Files successfully uploaded
Waiting for patient to start the download
Patient is downloading
Files successfully transferred
Your patient can access these files from their device’s downloads folder
My apps - Click "File transfer" to open the feature
Click "Send files" to share with your patient
Request files from your patient
Click the My apps button
Click File transfer
Click Request patient to share files
Your patient can upload a maximum of 5 files by dragging and dropping them into the uploader or by selecting files to share from their device
You’ll be prompted to download the files your patient shared
Access downloaded files by going to your device’s downloads folder
Ask your patient to share files with you by clicking "Request patient to share files"
Download the files your patient shared
Securely share the following file types:*
pdf
jpeg, jpg
doc, docx
png
ppt, pptx
xlsx
File transfer is available on Pro and Clinic plans.
*Transfer a maximum of 5 files, up to 100MB total
If you have any questions, please contact our support team.