Whether it's your first telehealth appointment or your 100th, it is always helpful to be
Check your Telehealth Insurance coverage:
For Medicare coverage, refer to Telehealth Coverage.
Contact your insurance provider for Private Insurance inquiries.
Complete paperwork beforehand:
Fill out forms and consents provided by your Provider.
Prepare a list of:
Questions for your provider.
Current medications and supplements.
Symptoms you've been experiencing.
Find a private, quiet location:
Minimize distractions.
Ensure adequate lighting.
Set up your device in advance:
Ensure it's fully charged.
Check microphone and camera functionality.
Verify a strong internet connection.
Refer to our For Patients: Technical Guide for technical support.
Arrive early for your appointment:
Check in a few minutes before your scheduled time.
Know who to contact for assistance:
Contact your provider for... | Contact Doxy.me for... |
Their Doxy.me Provider Link | |
Appointment Times & Scheduling Questions |
|
Medical Questions |
|
Prescription Refills and Medication Questions |
|
To send or receive Medical Records and Photos |
|
For more tips and FAQ's, feel free to visit the Doxy.me Help Center: For Patients