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Invite via email and text

How to send email and text appointment invitations with doxy.me

Updated over 2 weeks ago

With Invite via from doxy.me, you can send simple, engaging appointment invitations that reduce no-shows...giving you more time to focus on what matters.

Available on Free plans ⭐ Invite with your email address

Available on paid plans ⭐ Invite with emails and texts from doxy.me

Email appointment invites

Send with your email address | Free


Option 1: Send from your email account on a web browser

  1. Click on Invite via on your Dashboard

  2. Select Email and move the top toggle to Send from my email

  3. Select the email service you use (Gmail, Yahoo, Outlook)

    • This action will open a new tab or window in your browser. You will be prompted to log in if you are not already logged in to the service.

  4. Enter your patient's email address

  5. Edit the invite, if desired

  6. Click Send

Option 2: Send from the default email program on your device

  1. Click on Invite via on your Dashboard

  2. Select Email and move the top toggle to Send from my email

  3. Select Use my default email

    • This action will open your default email application. If you have not already set up a default email program on your device, you will be prompted to choose one and then log in.

  4. Enter your patient's email address

  5. Edit the invite, if desired

  6. Click Send

Send directly from doxy.me | Paid plans

  1. Click on Invite via on your Dashboard

  2. Select Email and move the top toggle to Send from doxy.me

  3. Enter the patient’s email address

  4. Optional

    • To include a calendar hold in the email, select the appointment date and time

    • Edit the message

  5. Click Send

To send an invite email in another language, select the language dropdown.

Text message appointment invites

Send directly from doxy.me | Paid plans

  1. Click on Invite via on your Dashboard

  2. Select Text message

  3. Enter the patient’s phone number

  4. Optional

    • Select the appointment date and time to include details in the message

    • Edit the message

  5. Click Send message

To send an invite email in another language, select the language dropdown.

Rate limits

Daily email and text limits and what to do if you've reached them

Email invites daily limit

The purpose of a daily limit

Doxy.me has a daily limit for doxy.me email invites. We did this to protect against the misuse of this feature which could result in email providers choosing to block our email. This would prevent your patients from receiving doxy.me email invites to their appointment with you.

If you reach the daily limit

It’s unlikely that you will reach the daily limit. If you do, you’ll receive the following notification message.

You've reached the 12-hour limit for email invites. Please see our help article for more details. Try again MM/DD/YYYY HH:MM

Note: If you're close to the limit and try to send more email invites than the limit allows, you'll receive the warning message you see above and none of your emails will be sent. Try sending fewer email invitations until your limit is reached.

If you reach the daily limit, here are your options:

  1. If you were trying to send a large number of emails (as described above), try sending fewer

  2. Wait until the time shown on the notification message before sending any additional doxy.me email invites

  3. Send a different type of doxy.me invite

    • Text message invite

    • Personal email invite (such as your work email account)

    • Calendar invite

  4. Reach out to customer support to discuss the possibility of increasing your daily limit

Text invites daily limit

The purpose of a daily limit

Doxy.me has a daily limit for text message invites to protect against the misuse of this feature. Misuse could result in the feature's number being blocked, leaving patients unable to receive provider text invites.

If you reach the daily limit

It’s unlikely that you will reach the daily limit. If you do, you’ll receive the following notification message.

You've reached the 12-hour limit for text invites. Please see our help article for more details. Try again MM/DD/YY at HH:MM.

If you reach the daily limit, here are your options:

  1. Wait until you can send more invites (as shown in the notification message)

  2. Send an email invite to your patient using doxy.me email invitations

  3. Reach out to customer support to discuss the possibility of increasing your daily limit

Questions? Please contact our Support team

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