Get to know Scribe
Scribe is a HIPAA-compliant transcription and summarization service enabled directly within doxy.me.
Launch directly from doxy.me - no additional tabs, windows, or programs.
Download SOAP Notes for your records.
Option to include a full transcript as needed.
🌟 Scribe is in early access: available to Pro users within the US
How to add Scribe to doxy.me
The first time you use Scribe on doxy.me, you’ll need to add the app to your account and agree to the Terms of Service.
Begin by signing into your doxy.me account.
On the dashboard, navigate to the Apps button on the Sidebar.
Now, find Scribe and click Add to doxy.me.
When adding Scribe, you’ll be prompted to accept the Terms of Service.
Once accepted, the app will be available to use during your next appointment.
How to launch Scribe during a session
Scribe can be launched at any time during a doxy.me appointment.
During an appointment, navigate to the Control bar.
Select Apps and choose Scribe from the menu.
Click Start Scribe.
💡 To finish your appointment and receive your Note, use the red End Call button on your Control Bar. Do not close the tab or window you are working in.
How to download your SOAP Note from Scribe
Your SOAP Note will be available after your session ends, in the tab where your session took place. It may take up to a minute to generate.
Use the red End Call button on your Control Bar to finish your appointment
Important note: Do not end the call by closing the tab or using the cross in the corner of your window.
Your SOAP Note will be generated in the same tab where your appointment took place.
You will be able to download the SOAP Note on that tab from your End Call Screen, or your Dashboard.
Download will be available for 30 minutes, after which time the SOAP Note will be automatically deleted for security purposes.
Understand the patient’s Scribe experience
Your patient will be notified once you have launched Scribe and a note-taking notification will remain on their screen for the duration that Scribe is running. Your patient will not receive a copy of the transcript or SOAP Note after the call ends.
💡 Use our Patient Guide to help explain Scribe and answer any questions.
Scribe is currently in early access
During early access, Scribe is included in all Pro plans at no extra charge. As we optimize Scribe, there may be changes to pricing or functionality.
Current limitations to be aware of with Scribe during early access:
Scribe is available in English only, within the U.S.
Scribe should not be used with Interpreter.
Scribe should not be used with Pause Call functionality.
A user should not Stop Scribe and then Resume Scribe in the same session.
Users are limited to 10 Notes per day.
Scribe FAQs
Will Scribe work in conjunction with all other doxy.me Apps?
Yes - you can launch any other App during your session as you usually would. However, please know that Scribe will only summarize your session audio - it won’t have access to what’s on your or your patient’s screens.
How, where, and for how long will my data be stored?
For technical reasons, your data will be temporarily encrypted and cached on our secure servers for 30 minutes. After 30 minutes, all data is permanently deleted. Your data will not be used to train our models, and nor will we ever sell your data to third parties.
What device or browser limitations are there to using Scribe?
Scribe can be used with any device or browser that you would usually use for doxy.me telemedicine sessions, up to a maximum of 10 sessions per day.
How do I download the zip file containing both SOAP Note and transcript?
If you check the box to also download a transcript, you will receive both documents together in a zip file at the end of your session. If you are unsure how to use zip files, please refer to this documentation for Mac and this documentation for Windows.
How do I change the destination folder for downloads on my device?
This will depend on which browser you are using:
In Chrome, go to Settings > Advanced > Downloads and change the location
In Firefox, go to Settings > Downloads > Save files to and select a location
In Microsoft Edge, go to Settings > Downloads > Change and select a location
In Safari, go to Settings > General > File download location and choose a location
Questions?
Top tip
💡 Check out our Clinician Guide for additional information and FAQs or contact our Support team.