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Scribe

Automatically summarize sessions for your clinical records.

Updated this week

Get to know Scribe

Scribe is a HIPAA-compliant transcription and summarization service enabled directly within doxy.me.

  • Launch directly from doxy.me - no additional tabs, windows, or programs.

  • Choose SOAP or DAP Notes for your records.

  • Option to include a full transcript as needed.

🌟 Scribe is in early access: available to Pro users within the US

How to add Scribe to doxy.me

The first time you use Scribe on doxy.me, you’ll need to add the app to your account and agree to the Terms of Service.

  1. Begin by signing into your doxy.me account.

  2. On the dashboard, navigate to the Apps button on the Sidebar.

  3. Now, find Scribe and click Add to doxy.me.

  4. When adding Scribe, you’ll be prompted to accept the Terms of Service.

  5. Once accepted, the app will be available to use during your next appointment.

How to launch Scribe during a session

Scribe can be launched at any time during a doxy.me appointment.

  1. During an appointment, navigate to the Control bar.

  2. Select Apps and choose Scribe from the menu.

  3. Click Start Scribe.

💡 To finish your appointment and receive your Note, use the red End Call button on your Control Bar. Do not close the tab or window you are working in.

How to download your Note from Scribe

Your SOAP or DAP Note will be available after your session ends, in the tab where your session took place. It may take up to a minute to generate.

  1. Use the red End Call button on your Control Bar to finish your appointment

    Important note: Do not end the call by closing the tab or using the cross in the corner of your window.

  2. Your Note will be generated in the same tab where your appointment took place.

  3. You will be able to download the Note on that tab from your End Call Screen, or your Dashboard.

  4. Download will be available for 30 minutes, after which time the Note will be automatically deleted for security purposes.

💡 You can choose whether you want to download as .txt or .pdf from your End Call Screen.

Scribe Settings

At any time, you can navigate to your App Settings page in order to update your Scribe preferences.

  1. Click on your icon in the bottom left hand corner

  2. Select Settings

  3. Go to the Apps tab

  4. Click Scribe

Here, you will be able to make changes to:

  • If you want to have Scribe start automatically at the beginning of every session

  • If you want Scribe to generate a transcript by default

  • Whether you want Scribe to generate a SOAP Note, DAP Note, or both by default

💡 The limit of 10 Notes per user per day still applies if you select Scribe to start automatically in every session. If you have no Notes remaining, auto-start will pause and resume the following day.

💡 If you select SOAP and DAP Notes to be automatically generated in every session, and you only have 1 Note left for the day, you will receive a DAP Note only.

Understand the patient’s Scribe experience

Your patient will be notified once you have launched Scribe and a note-taking notification will remain on their screen for the duration that Scribe is running. Your patient will not receive a copy of the transcript or Note after the call ends.

💡 Use our Patient Guide to help explain Scribe and answer any questions.

Scribe is currently in early access

During early access, Scribe is included in all Pro plans at no extra charge. As we optimize Scribe, there may be changes to pricing or functionality.


Current limitations to be aware of with Scribe during early access:

  • Scribe is available in English only, within the U.S.

  • Scribe should not be used with Interpreter.

  • Users are limited to 10 Notes per day.

FAQs

Will Scribe work in conjunction with all other doxy.me Apps?

Yes - you can launch any other App during your session as you usually would. However, please know that Scribe will only summarize your session audio - it won’t have access to what’s on your or your patient’s screens.

How, where, and for how long will my data be stored?

For technical reasons, your data will be temporarily encrypted and cached on our secure servers for 30 minutes. After 30 minutes, all data is permanently deleted. Your data will not be used to train our models, and nor will we ever sell your data to third parties.

What device or browser limitations are there to using Scribe?

Scribe can be used with any device or browser that you would usually use for doxy.me telemedicine sessions, up to a maximum of 10 sessions per day.

How do I download the zip file containing both Note and transcript?

If you check the box to also download a transcript, you will receive both documents together in a zip file at the end of your session. If you are unsure how to use zip files, please refer to this documentation for Mac and this documentation for Windows.

How do I change the destination folder for downloads on my device?

This will depend on which browser you are using:

  • In Chrome, go to Settings > Advanced > Downloads and change the location

  • In Firefox, go to Settings > Downloads > Save files to and select a location

  • In Microsoft Edge, go to Settings > Downloads > Change and select a location

  • In Safari, go to Settings > General > File download location and choose a location

Questions? Please contact our Support team

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