doxy.me

Tools for coordinating care across your clinic

Features and Apps

How to mute your microphone during a call

Turn microphone on/off

Turn your camera on or off, before or during a call

Turn camera on/off

Give your conversation more space with fewer on-screen distractions

Focus Mode

Keeps videos fully visible and moves participant details and controls into dedicated areas

Call layout

Call Controls

Learn how to navigate the Settings page to make changes and updates.

Settings overview

Change how your name appears on invites, at check-in, and in your waiting room

Change display name

Change your password or email address

Change the web address your patients use to check into your room

How to change a room URL

Our refund policy is simple and transparent, so you always know what to expect.

Our refund policy

Access multiple clinics with one account and switch without signing out

Switch between clinics

Account Management

Learn about the tools available on the Premium plan

Premium: Plan overview

Administer and track clinical assessments in doxy.me

Assessments

Interactive exercises to help improve thinking patterns

CBT Activities

Live captions during sessions help improve focus and make conversations more accessible for everyone

Closed Captions

Present a unified clinic identity across every provider and patient interaction

Customize your clinic branding

Create a professional and welcoming experience for patients

Custom Waiting Room

Call a patient by phone directly from doxy.me when they are unable to join a video session

Dialer

Upload and customize your own documents within the Teleconsent app, while preserving original formatting and design.

Document Builder

Customize EMDR therapy to fit patient needs

EMDR

Securely transfer files to and from your patients

File Transfer

Games designed for therapeutic engagement

Games

Goniometer

Manage team members and their Room access with Groups

Groups

Group Call

All the ways to invite a patient to your room

Invite your patient via email or text

Have a qualified interpreter join appointments in seconds

Interpreter

Guided exercises to help patients pause, focus, and connect with the present moment.

Mindfulness (Beta)

Private and secure note-taking built into your session

Notepad

Get notified when patients enter your Waiting Room or send you a chat message

Notifications

Pause a session and return to the Dashboard while patients stay in their session

Pause Session

Collect payments before or during appointments

Payment

Take a high-resolution picture to document appointment details

Photo Capture

Record allows you to capture a secure audio recording, directly within your session

Record

Filter out distracting sounds in noisy settings

Reduce background noise

Screen Share

Create structured clinical notes for telehealth and in-person sessions

Scribe

Create shared clinic rooms that multiple providers can use

Shared Rooms

Document patient consent and capture digital signatures

Teleconsent

Manage your session and keep track of time without breaking focus

Timer

Automatically capture a written record of your session

Transcript

Move patients to another room without sending a new link or asking them to check in again.

Transfer

Use virtual backgrounds to shift the focus from your space to your care

Virtual Background

A digital Whiteboard to draw and annotate with patients

Whiteboard

Therapeutic worksheets to help you and your patients reflect, discuss, and practice skills together during sessions.

Worksheets (Beta)

Premium Features

Learn about the core features available to all doxy.me users

Basic doxy.me features

Choose the video quality that fits your connection for a clearer, more stable call experience.

Adaptive video quality

Analytics

Message your patients in the Patient Queue or during a session

Chat

Your go-to place to share appointment details and navigate to key features

Dashboard

Use Premium features for a day by purchasing a Day Pass

Day Pass: Try Doxy.me Premium for 24 hours

Access a record of your previous sessions

History

See your patient in a floating window while using other applications

Picture-in-Picture

Automatically welcome patients and share essential telehealth information

Waiting Room

Basic Features 

Need help? <a href="https://status.doxy.me/" target="_blank" rel="nofollow noopener noreferrer"><span style="color: #013636">Check our status page</span></a> or <a href="https://helpcenter.doxy.me/en/articles/8272935-get-support" target="_blank" rel="nofollow noopener noreferrer"><span style="color: #003b3d">contact our support team</span></a>

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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