Premium is built for care that goes beyond a single visit. It gives you the tools to deliver more capable care, shape how you work, and keep everything connected as care evolves.
No matter if you’re working independently or coordinating across a team, Premium brings structure, flexibility, and consistency into one place — so care stays connected across people, steps, and sessions.
🌟 The Premium plan includes all features from the Free plan, plus the clinic-level tools listed below.
More capable care in every visit
Some care requires more than conversation. Premium includes tools that help you engage patients, share information clearly, and work more actively during each session.
Group Call
Begin appointments with up to 25 participants present and viewable in either Gallery or Speaker view
Screen Share
You and your patients can show entire screens, specific tabs, and apps during the appointment
Adaptive video
Choose the video quality that fits your connection and needs for smoother, more reliable calls
Pause Session
Create a smooth, reassuring patient experience when you need to put a session on hold
Photo Capture
Capture high-resolution images during a visit for documentation
Customize how you deliver care
Your workflow should reflect how you practice. Premium gives you flexibility to tailor your setup and use tools in the way that works best for you.
Custom Business Associate Agreement (BAA)
Support formal legal and procurement requirements with a tailored agreement that aligns doxy.me with your organization’s compliance needs
Custom clinic branding
Add your clinic name, logos, and brand color so every interaction reflects your organization
Custom Waiting Room
Create a personalized, informative check-in experience that prepares patients before the visit
Invite Via (Email and text invites)
Send patients appointment invites directly from doxy.me so they can join easily and on time
Notifications
Stay informed the moment a patient checks in or sends a message—via browser, email, or text
Virtual Background
Create a private, professional, and distraction-free environment
Keep care connected across people and steps
Care often involves more than one person or step. Premium helps you keep everything connected without disrupting the patient experience.
Shared Rooms
Work from shared spaces to manage patient flow, triage, and deliver care as a team
Transfer
Move patients between providers without restarting the visit
Clarity and control as you grow
As care becomes more complex, structure matters. Premium introduces clinic-level tools that help your team stay aligned and in control while meeting organizational requirements.
Analytics
Review detailed activity and usage trends across user and rooms
Invite your team
Add providers and staff to your clinic
Roles and permissions
Define who can access and manage different parts of your clinic
History
Track past appointments and session details to maintain continuity across visits
Specialized apps for telehealth
Assessments: Administer, score, and interpret validated clinical assessments directly during your appointments.
CBT Activities: Help patients identify and change unhelpful thoughts and behaviors with interactive exercises
EMDR: Deliver remote EMDR therapy without leaving your doxy.me session
Fax: Digitally fax sensitive documents direct from your doxy.me Dashboard
File Transfer: Secure two-way file sharing between you and your patient
Games: Engage patients through interactive activities
Interpreter: Access certified medical interpreters in over 240 languages
Notepad: Private and secure note-taking built into your session
Payment: Accept credit card payments in over 135 currencies via Stripe
Photo Capture: Take a picture to document appointment details
Record: Securely record and download audio from your session
Scribe: Automatically summarize sessions for your clinical records
Teleconsent: Upload, customize, and complete consent forms, while preserving original formatting
Timer: Manage your session with a simple, customizable countdown tool
Transcript: Automatically capture a written record of your session
Whiteboard: Draw, write, and annotate on a shared canvas to clarify concepts
Need help?
As a Premium user, you have direct access to our Support team of product experts - real humans who are ready to help with anything you need. Whether it’s setup, feature guidance, or technical troubleshooting, our Support team is here to make sure you get the most out of doxy.me.
💡 Click the Help icon on your Dashboard to get in touch.