Get to know Interpreter
Connect with certified medical interpreters in 270+ languages by audio or video, supporting clear communication during virtual and in-person appointments. Interpreters typically join within 60 seconds and stay for as long as needed.
Launch directly from your dashboard for in-person care or during a virtual doxy.me appointment.
Help patients communicate in their preferred language with professionals trained in medical terminology.
Access a HIPAA-compliant service for $0.99 per minute, with no minimum spend, hourly commitments, or additional contracts.
Available on paid plans 🌟 Works on desktop and mobile
How to add Interpreter to doxy.me
The first time you use Interpreter on doxy.me, you’ll need to add the app to your account.
Begin by signing into your doxy.me account
On the dashboard, navigate to the Apps button on the Sidebar
Now, find Interpreter and click Add to clinic
Once added, the app will be available to use
How to use interpreter
You can add an interpreter before or during your appointment.
To add an interpreter from the Dashboard:
Go to your Sidebar and click Apps
Open Interpreter
Select the target language and audio/video preference.
Note: The start language must be English
Click Continue
Track the status of your interpreter request at the top of your screen
When an interpreter accepts your request, they will be added to your Waiting Room
Begin a call with the interpreter or add them to a group call
💡 Recommended uses: Have interpreters available for in-person appointments or add multiple participants to a call with an interpreter at once
To add an interpreter during a virtual session:
Go to your Control Bar and click Apps
Open Interpreter
Select the target language and video preference
Note: The start language must be English
Click Continue
Track the status of your interpreter request at the top of your screen
When an interpreter accepts your request, they will be added to your Waiting Room
Add the interpreter to the active appointment
💡 Recommended uses: Add interpreters to appointments in progress to communicate with participants in their preferred language
🌟 If you transfer a patient to another provider or room during a call, the Interpreter will transfer alongside the patient for a seamless experience.
If you encounter call quality issues, please report it to doxy.me support. Please be prepared to share the provider’s email address, time and date of the call, the interpreter's name and/or ID (if applicable and known), and the language(s) used.
Learn more about Interpreter powered by LanguageLine.
Questions? Please contact our Support team