Create a more private, professional, and distraction-free telehealth experience with Virtual background.
Available on paid plans, Virtual background can be used on computers with Google Chrome or Microsoft Edge (learn more under Technical specifications.)
How to apply a background before an appointment
How to apply a background before an appointment
On your Dashboard, navigate to your Self-preview video
Click the More menu and select Change background
Select any of the background options to preview how it looks
Once you’ve found the background you’d like to use, exit Virtual background
Your background will appear on all appointments that you host
Use these steps to change the background any time you’d like
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How to apply a background during an appointment
How to apply a background during an appointment
On an active call, navigate to your Self-preview video
Click the More menu and select Change background
Select any of the background options to preview how it looks
Once you’ve found the background you’d like to use, exit Virtual background
Your background will appear on all appointments that you host
Use these steps to change the background any time you’d like
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How to turn off Virtual background
How to turn off Virtual background
Return to the Virtual background modal
Select “None” under “No background & blur”
Exit the modal
In call: Turn off Virtual background
On Dashboard: Turn off Virtual background
Technical specifications
Technical specifications
Currently only available desktop/laptop devices with Chromium-based browsers (e.g., Google Chrome, Microsoft Edge)
Using blurred or virtual backgrounds during a video call can make your computer work harder, using more processing power and memory. This extra load might weaken your call quality and cause your computer's fan to run continuously.
If you have any questions, please contact our support team.