doxy.me

Get to know the telehealth tools available on Pro plans

Pro features overview

Use virtual backgrounds to shift the focus from your space to your care

Virtual background overview

Document patient consent before or during telehealth appointments

Get digital signatures with teleconsent

Get a patient’s digital signature on four common consent forms

Available forms in teleconsent

Communicate with patients using audio only when video is not wanted

Audio only call: overview

What's new preview: Pro

Have a qualified interpreter join appointments in seconds

Interpreter FAQs

Converting your existing Custom Waiting Room to the new version

How to convert Custom Waiting Room

Features available on Professional and Clinic accounts

Premium Features

Use doxy.me to email your room link to patients

Send email invites through doxy.me

Patient Invites

Create a professional and welcoming experience for patients

How to build a Custom Waiting Room

Receive an email or text message when a patient enters your waiting room

Enable email and text notifications

Use a passcode to limit who can enter your waiting room

Require passcode at check-in

Patient Check-In

Start a Group Call

Use Gallery View to evenly display participants on a group call

Switch to gallery view

Group Calls

Screen share: overview

How to enable screen sharing in your Safari settings

Enable screen share in Safari

Potential option for sharing audio while screen sharing on Windows 10

Advanced audio options for screen share

Allow your patient to hear the sound of the video you are sharing (only on Chrome browser)

Include audio when screen sharing

Screen Sharer

Transfer a file to your patient during a call or while the patient is in the waiting room

Send file to patient

Securely obtain files from your patient during a call or while the patient is in the waiting room

Receive file from patient

Secure File Transfer

Link Stripe to your doxy.me account so you can accept payments from your patients

Link your stripe account to doxy.me

Enable your Stripe account to accept payments from Health Savings Accounts (HSA) and Flexible Savings Accounts (FSA)

Accept HSA and FSA payments

Patient Payments

Update or change the credit card you use to pay for your doxy.me subscription

Update payment information

Our refund policy is simple and transparent, so you always know what to expect.

Our refund policy

Download a pdf of your invoices and receipts

Download receipts

Update or change your billing address for your doxy.me subscription

Update billing address

Account Management

Practice exercises with clients, schedule reminders, and review results

Therapy tools: practice exercises during session and send automatic reminders

Therapy tools: sending assessments and reviewing the results

Therapy tools: get started in 3 steps

Therapy tools: launch Adhere.ly before and during a call

Familiarize yourself with the process of adding tools to your account

Therapy tools: add therapy tools to doxy.me

Organize clients, launch assessments and exercises, send automatic reminders, and more.

Therapy tools: maximize your telehealth experience

Therapy Tools

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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