doxy.me

Learn about the tools available on the Premium plan

Premium: Plan overview

Features available on Premium and Clinic accounts

Premium Features

Use doxy.me to email your room link to patients

Send email invites through doxy.me

Patient Invites

Create a professional and welcoming experience for patients

How to build a Custom Waiting Room

Use a passcode to limit who can enter your waiting room

Require passcode at check-in

Patient Check-In

Start a Group Call

Use Gallery View to evenly display participants on a group call

Switch to gallery view

Group Calls

Screen Share: overview

How to enable screen sharing in your Safari settings

Enable screen share in Safari

Allow your patient to hear the sound of the video you are sharing (only on Chrome browser)

Include audio when screen sharing

Screen Share

Access a record of your previous sessions

History

Link Stripe to your doxy.me account so you can accept payments from your patients

Link your stripe account to doxy.me

Enable your Stripe account to accept payments from Health Savings Accounts (HSA) and Flexible Savings Accounts (FSA)

Accept HSA and FSA payments

Patient Payments

Update or change the credit card you use to pay for your doxy.me subscription

Update payment information

Our refund policy is simple and transparent, so you always know what to expect.

Our refund policy

Download a pdf of your invoices and receipts

Download receipts

Update or change your billing address for your doxy.me subscription

Update billing address

Account Management

Present a unified clinic identity across every provider and patient interaction

Customize your clinic branding

Brand Builder

Pause a session and return to the Dashboard while patients stay in their session

How to pause a session

Pause Call

Create shared clinic rooms that multiple providers can use

Shared Rooms

Shared Room

Use virtual backgrounds to shift the focus from your space to your care

Virtual Background overview

Virtual Background

Live captions during sessions help improve focus and make conversations more accessible for everyone

How to use Closed Captions

Closed Caption

Move patients to another room without sending a new link or asking them to check in again.

Transfer patients between providers

Transfer

Need help? <a href="https://status.doxy.me/" rel="nofollow noopener noreferrer" target="_blank"><span style="color: #013636">Check our status page</span></a> or <a href="https://helpcenter.doxy.me/en/articles/8272935-get-support" rel="nofollow noopener noreferrer" target="_blank"><span style="color: #003b3d">contact our support team</span></a>

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.