doxy.me

Tools for coordinating care across your clinic

Features and Apps

Learn about the core features available to all doxy.me users

Basic doxy.me features

Choose the video quality that fits your connection for the best call experience

Adaptive Video

Analytics

Message your patients in the Patient Queue or during a session

Chat

Your go-to place to share appointment details and navigate to key features

Dashboard

Use Premium features for a day by purchasing a Day Pass

Day Pass: Try Doxy.me Premium for 24 hours

See your patient in a floating window while using other applications

Picture-in-Picture

Automatically welcome patients and share essential telehealth information

Waiting Room

Basic Features 

How to mute your microphone during a call

Turn microphone on/off

Turn your camera on or off, before or during a call

Turn camera on/off

Use Full screen view to give your patient your full attention

Use Full screen view

Keeps videos fully visible and moves participant details and controls into dedicated areas

Updated call layout

Call Controls

Learn how to navigate the Settings page to make changes and updates.

Settings overview

Change how your name appears on invites, at check-in, and in your waiting room

Change display name

Change your password or email address

Change the web address your patients use to check into your room

How to change a room URL

Our refund policy is simple and transparent, so you always know what to expect.

Our refund policy

Account Management

Learn about the tools available on the Premium plan

Premium: Plan overview

Administer and track clinical assessments in doxy.me

Assessments

Interactive exercises to help improve thinking patterns

CBT Activities

Live captions during sessions help improve focus and make conversations more accessible for everyone

Closed Captions

Present a unified clinic identity across every provider and patient interaction

Customize your clinic branding

EMDR

Securely transfer files to and from your patients

File Transfer

Interactive activities to engage patients

Games

Create a professional and welcoming experience for patients

How to build a Custom Waiting Room

Private and secure note-taking built into your session

Notepad

Get notified when patients enter your Waiting Room or send you a chat message

Notifications

Pause a session and return to the Dashboard while patients stay in their session

Pause Session

Collect payments before or during appointments

Payment

Take a high-resolution picture to document appointment details

Photo Capture

Record allows you to capture a secure audio recording, directly within your session

Record

Filter out distracting sounds in noisy settings

Reduce background noise

Screen Share

Automatically summarize sessions for your clinical records.

Scribe

Create shared clinic rooms that multiple providers can use

Shared Rooms

Group Call

Document patient consent and capture digital signatures

Teleconsent

Manage your session and keep track of time without breaking focus

Timer

Automatically capture a written record of your session

Transcript

Move patients to another room without sending a new link or asking them to check in again.

Transfer

Use virtual backgrounds to shift the focus from your space to your care

Virtual Background

Premium Features

All the ways to invite a patient to your room

Invite patient: overview

How to send email and text appointment invitations with doxy.me.

Invite Via email and text

Patient Invites

Need help? <a href="https://status.doxy.me/" rel="nofollow noopener noreferrer" target="_blank"><span style="color: #013636">Check our status page</span></a> or <a href="https://helpcenter.doxy.me/en/articles/8272935-get-support" rel="nofollow noopener noreferrer" target="_blank"><span style="color: #003b3d">contact our support team</span></a>

Find answers and get help from Intercom Support and Community Experts

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