Get insight into your appointment metrics and platform usage with the doxy.me Analytics feature. Analytics can be accessed by clicking on the Analytics button on your Sidebar.
This feature is available on all plans ⭐ Desktop and mobile friendly
Get to know the Analytics page
Date range filter
At the top of the page, you’ll see the Date range dropdown. By default, it is set to All.
You can filter by:
All
Past 7 days
This month
Past month
Past 3 months (from today)
Past 6 months (from today)
Past 12 months (from today)
💡 Changing the date range updates first line of widget metrics on the page
Rooms filter
Next to the Date range filter, you may see the Rooms dropdown. The Rooms dropdown is only visible if you have access to more than one room. If you only have access to one room, Analytics will automatically show data for that room.
By default, the Rooms filter is set to:
All (includes all active Shared and Personal Rooms you have access to)
You can use this dropdown to:
Select one room to view analytics for that room only
Select multiple rooms to combine data
Select All to include every room you can access
When multiple rooms are selected, Analytics combines their session data into a single view.
You will only see rooms you have permission to access.
How data is calculated
What you see in Analytics depends on your role and room access:
Members (providers) see only their own session data, even when viewing multiple rooms
Admins and Owners see all users’ session data for the selected room(s)
When All is selected, Admins and Owners see aggregated data across all accessible rooms
When multiple rooms are selected, Analytics combines session data into a single view.
Members see only their own activity across selected rooms
Admins and Owners see all users’ activity across selected rooms
For Admins and Owners, the default view is All rooms, showing aggregated data across the clinic.
Tour the page
Session metrics | Top of the page
At the top of the page, you’ll see three summary metrics based on your selected filters:
Total sessions – Number of sessions held
Session minutes – Total minutes hosted
Average session time – Average session duration
These metrics reflect:
The selected date range
The selected room(s)
Past year graph | Middle of the page
The graph shows monthly activity over the past 12 months.
You can toggle between:
Total session count
Total minute count
The graph updates based on:
The selected date range
The selected room(s)
Your role-based access
Usage highlights | End of the page
At the bottom of the page, you’ll see additional activity metrics, including:
Lifetime average monthly session count
This month’s session count
Month with the most total sessions
Month with the most session minutes
Lifetime total sessions
Lifetime total minutes
These metrics reflect:
The selected date range
The selected room(s)
Your role-based access
For multi-user clinics
Analytics reflects both your room access and your role permissions.
You can view analytics only for rooms you have access to
Owners and Admins can view and combine data across multiple rooms
Members see analytics only for their own activity within assigned rooms
To view analytics for specific workflows or locations, select the relevant room(s) from the Rooms dropdown.
If you do not see a room you expect, contact your clinic Owner or Admin.
💡 Questions? Please contact our Support team