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Fax

HIPAA-compliant faxing made simple

Updated over 2 weeks ago

Get to know Fax

Digitally fax sensitive documents to any fax number worldwide, direct from your doxy.me Dashboard.

  • Send up to 10 faxes per day

  • Each fax includes a custom cover sheet as the first page

  • HIPAA-compliant and no additional software or setup required

Available on Pro plans 🌟Desktop and mobile compatible

How to add Fax to doxy.me

The first time you use Fax on doxy.me, you’ll need to add the app to your account.

  1. Begin by signing into your doxy.me account.

  2. On the dashboard, navigate to the Apps button on the Sidebar.

  3. Now, find Fax and click Add to doxy.me.

  4. Once added, the app will be available to use from your Dashboard.

How to use Fax

Fax can be launched at any time from your doxy.me Dashboard. There do not need to be patients in your Waiting Room for you to launch Fax.

  1. Click the Apps button on your Sidebar

  2. Select Fax

  3. Enter the fax number you wish to send to

  4. Add any details to the cover sheet to give the recipient extra context

  5. Drag and drop or select the files you wish to fax

  6. Click Send fax

  7. You’ll see a notification at the top of your screen once your fax has been successfully sent

FAQs

What file types am I able to send using Fax?

Fax can support most common file types including: pdf, jpeg, jpg, doc, docx, png, txt and xlsx

What is the maximum file size I can fax?

Fax can support file(s) up to 30MB

How many files can I fax at once?

Fax can support file(s) up to 5 files in a single fax.

How many faxes can I send in one day?

Up to 10 faxes per day can be sent as part of your Pro plan.

Can I receive faxes?

Currently Fax is send-only.

Do I need my own fax number to use Fax?

No, we provide the fax number - you don’t need your own.

Can I get a receipt once my fax has been received?

Currently Fax only supports a notification when your fax has been successfully sent. We are not able to provide a receipt upon print or download.

I sent a fax by accident, can I cancel?

Unfortunately the send time for a fax is usually very fast so we are unable to support cancelling a fax once you have clicked Send.

Questions? Please contact our Support team.

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