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Picture-in-picture

See your patient in a floating window while using other applications

Updated over a week ago

With Picture-in-picture, your patient stays in sight while taking EHR notes, sharing your screen, checking records, and more – balancing engagement and efficiency.

Available on all plans ⭐ This feature is only accessible from a desktop computer


How to enable Picture-in-picture

From the dedicated Picture-in-picture button:

  1. Start a call with one person or multiple participants

  2. Click the square within a square button in the bottom right corner of the screen

  3. Picture-in-picture will to open in a small movable window

  4. Drag the window anywhere on your screen and resize as needed

From the Control Bar:

  1. Start a call with one person or multiple participants

  2. Click ⋮ More (the button with 3 dots) on your Control bar

  3. Select Picture-in-picture to open a small movable window

  4. Drag the window anywhere on your screen and resize as needed


Using Picture-in-picture during a Group call

Note: Group call is available on paid plans

  • The participant who is speaking will automatically be displayed in the Picture-in-picture window

  • You cannot select yourself

💡 Tip: Place the floating Picture-in-picture window near your camera, typically located at the top center of your screen. This helps your patient feel as though you are looking directly at them and engaged.

Questions? Please contact our support team

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