🌟Available on paid plans. Desktop and mobile compatible.
Get to know Groups
Groups let Owners and Admins manage several team members at once. Add people to a Group, then give the Group access to Rooms. Everyone in the Group can use those Rooms. One person can belong to multiple Groups.
Owners and Admins can create, edit, manage and delete Groups.
How to create a Group
Go to Settings > Groups and select Create Group
Enter a name, like "Front desk" or "Downtown office"
Add people by name, or select a Tag to add everyone who has it
Select Save
How to edit a Group
Open a Group from the Group list to update its details. Give it a clear, recognizable name, such as “Front desk” or “Downtown office”, so it’s easy to find when managing your team.
If the Group’s purpose changes, update its name to reflect the team or location it represents.
How to manage users within a Group
Open a Group to manage its members and the Rooms they can access. Group access is managed here, rather than in Room settings.
Adding someone to a Group gives them access to all its Rooms. Removing them takes that access away, unless they also have access through another Group or a direct Room assignment.
Give a Group access to Rooms
Open the Group to manage which Rooms its members can access. Add Rooms to give everyone in the Group access, or remove Rooms to take that access away.
Removing a Room from a Group does not remove access someone has through another Group or a direct Room assignment.
The Users table now includes a Groups column, so you can see which Groups each person belongs to.
How to delete a Group
Delete a Group when you no longer need it, such as when a team merges or a location closes.
Before deleting it, review its members and assigned Rooms to check whether anyone still needs access through another Group or a direct Room assignment.
Open the Groups list, select the Group you want to delete, then choose the delete option.
Need help?
If you have questions about Groups, contact our support team.