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Start a Group call

Add up to 25 people on a group call

Updated over 3 months ago

Group sessions are now available for up to 25 participants, helping you bring everyone together in one click. See your patients in Gallery or Speaker view and use the session timer to keep track of time.

Available on paid plans


How to begin a group call

  1. Click Start group call in the upper right corner of the Patient queue

  2. Select up to 25 participants then click Start group call

Start a group call with participant(s)

How to add patients to an active group call

  1. Open the Sidebar

  2. Open In waiting room

  3. For one additional patient, click Add to call on the Patient card

  4. For multiple additional patients, click the Add to group call button and select those you’d like to add

Open the Sidebar

Add patient(s) to group call

How to remove a patient from an active call

  1. Open the Sidebar

  2. Click on the Patient card for the person you’d like to remove

  3. Click Remove from call

Remove a patient from the call

How to use Gallery and Speaker views

Gallery view is a great way to see all the participants on a group call. Your call will automatically start in this view.

  1. Start a Group call with two or more participants

  2. Click the Speaker view icon at the bottom right corner

  3. To switch back to Gallery, click the icon at the bottom right corner

Switch to Gallery view


Having connection issues when adding additional participants?

  1. Click the More menu on the Control bar

  2. Follow Troubleshooting steps

If you have any questions, please contact our support team.

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