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What's new preview

Next-generation telehealth arrives Summer 2024

Updated over a month ago

We’re bringing you a refreshed Dashboard and Waiting Room, updated Settings, and an enhanced Video Call experience.

Starting on June 6, these updates will gradually roll out to Free users in phases throughout the summer. You’ll receive a notification when updates are available for your account.


Video Call 2.0

Made to feel like an engaging, in-person visit, the full-screen video adjusts to your internet connection and provides on-demand controls, keeping the focus on your patient.

What's new:

  • Full-screen display: A clear view of your patient fully displayed across your screen

  • Adaptive HD video: Video quality dynamically adjusts based on your bandwidth

  • On-demand controls: Controls and menus only appear when you want to see them

  • Check-in notifications: Stay informed during a call with less distracting alerts

  • Patient information card: Thoughtfully redesigned for a more organized view

🎬 See the Video Call 2.0 reveal:

Note: This 8-second clip does not have audio


Dashboard and Waiting Room 2.0

Intentionally simple, your Dashboard was designed to enhance visibility and maximize productivity. Effortlessly track usage, export session history, manage account settings, monitor your Waiting Room, start appointments, and more — all from one place.

What's new:

  • Navigation sidebar: Easy access to your Dashboard, Analytics, History (formally Meeting History), and Settings using the newly designed navigation sidebar

  • Waiting room: Your Waiting room now has its own dedicated space on your dashboard, making it easier to view and manage your patient queue

🎬 See the Dashboard 2.0 difference:

Note: This 8-second clip does not have audio


Settings 2.0

Customize your profile, manage notifications, and update settings with our intuitive account settings feature.

What's new:

  • Profile: The Profile tab is the first Settings tab refreshed with our new look


Launch Success Kit

When embracing change, feeling prepared can make a world of difference. Build your confidence navigating the new doxy.me with these resources. Check back soon for more!

🎬 Video | See Video Call transform before your eyes in 30 seconds

📚 Article | Set patients up for success with this ready-to-share guide, introducing them to the new doxy.me

🌟 Hands-on learning | Practice navigating Dashboard 2.0 and Video Call 2.0 without the pressure of a patient in this simulated learning environment


Doxy.me’s look may be new, but it’s the same secure, HIPAA-compliant platform trusted by millions of providers around the world and loved by patients.

…and still 100% free!

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