This month’s updates are all about making sessions feel smoother and more supportive. Patients get a warmer send-off with a friendlier end call screen, while providers can stay on top of things more easily during an appointment with improved notifications and new Timer app present options. Plus, we’re introducing a new app, Fax.
Introducing Fax – a new Doxy.me App
Available on Pro plans ⭐ Desktop and mobile compatible
Fax makes it easy to securely send documents - like patient records, referrals, or insurance claims - right from your Dashboard.
What’s new:
Send up to 10 faxes per day, from any device
Add as many sheets as you need, with a customizable cover sheet included
No setup or individual fax number required
HIPAA-compliant and works worldwide
Preset countdown options added to Timer
Available on Pro plans ⭐ Desktop and mobile compatible
New preset buttons make it easy to start a timer for 5, 15, 30, 45, 50, or 60 minutes—just one click for a faster, more convenient start.
What’s new:
Timer can be used exactly as before
Preset buttons are available as part of the Timer settings
You can still manually enter your chosen duration as before
Refreshed patient End Call Screen
Available on all plans ⭐ Desktop and mobile compatible
When you end the session, patients will now see a friendly illustration of two people waving goodbye, along with their provider’s name—a simple, reassuring cue that their secure session has safely ended.
What's new:
Updated session end screen illustration
Provider’s name included for added familiarity and security
Improved call notifications
Available on all plans ⭐ Desktop and mobile compatible
Notifications now stack neatly on top of each other for providers and their patients, so everyone can see multiple alerts and updates without losing track of what needs attention.
What’s new:
Multiple notifications display in an organized stack instead of one-at-a-time pop-ups
Notifications are now found in the bottom right corner of the call screen
See the most recent alerts at the top, with older ones visible underneath