This month, we’re introducing updates that help providers stay connected, manage care with less friction, and create a more polished virtual clinic experience.
Easier access to app settings
Available on Premium plans ⭐ Desktop and mobile compatible
App settings are now easier to find. When an app has already been added, users can open its settings directly from the App Details Page.
This creates a smoother path from discovering an app to configuring it.
Redesigned Settings
Available on all plans ⭐ Desktop and mobile compatible
Settings have a cleaner, more modern layout with new sidebar navigation, making it easier to move between clinic, account, and app settings.
Whether you’re managing users, rooms, branding, security, preferences, or apps, the refreshed Settings experience helps you get where you need to go faster.
Post-session Teleconsent downloads
Available on plans with Teleconsent ⭐ Desktop and mobile compatible
Completed Teleconsent forms now remain available for up to 90 minutes after a session ends.
This gives providers more flexibility to download consent forms after appointments, reducing the risk of missed documentation during busy clinical workflows.
Updated provider status labels
Available on all plans ⭐ Desktop and mobile compatible
Providers have more privacy in how their availability appears to others.
Updated status labels help set clearer expectations for patients, reduce confusion, and create a more professional waiting room experience.
PCL-5 in Assessments
Available on Premium plans ⭐ Desktop and mobile compatible
The Assessments app now includes PCL-5, giving providers another structured assessment option within doxy.me.
Patients can complete the assessment before or during care, while providers can review responses and access a total severity score in the PDF.
Scribe Intake Note
Available on Premium plans ⭐ Desktop compatible
Scribe now supports Intake notes, alongside SOAP and DAP formats, making it easier to capture patient history at the start of your visit, and reduce manual documentation.
EMDR Updates
Available on Premium plans⭐ Desktop compatible
We’ve introduced new customization controls to make EMDR sessions more flexible, calming, and adaptable to different therapeutic needs.
These updates give providers more control over session pacing and customization, helping create a more flexible and personalized EMDR experience for every patient.
Dial out from doxy.me - Coming soon!
Available on Premium plans ⭐ Desktop and mobile compatible
When patients have trouble connecting online, providers can now call them directly from doxy.me - helping appointments continue without switching tools.
Dial out gives providers a reliable backup option for poor internet, device issues, or disrupted sessions, while keeping more of the care experience inside doxy.me.
Branded Virtual Backgrounds - Coming soon!
Available on Premium plans ⭐ Desktop compatible
Clinics can now generate branded Virtual Backgrounds using existing custom clinic branding.
These new background options help providers bring a more polished, consistent clinic experience into every call - without needing to upload a separate background image.