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Pro features overview

Get to know the telehealth tools available on Pro plans

Updated yesterday

Learn about the powerful telehealth tools designed to enhance your patient care experience and grow your practice.

Your own virtual practice

  • Dashboard: Share appointment details, your Waiting Room link, and invitations

  • Analytics: Review session metrics, monthly activity, and usage highlight

  • History: Track past appointment details and download meeting data

  • Invite Via: Send simple, custom text or email appointment invites that help reduce no-shows...ensuring continuous care and steady income

  • Notifications: Stay informed the moment a patient checks in or sends a message—via browser, email, or text

More effective appointments

  • Custom Waiting Room: Create an informative, welcoming experience that reflects your practice whilst patients are waiting to join your session

  • Virtual Background: Provide a more private, professional, and distraction-free telehealth appointment

  • Group Call: Begin appointments with up to 25 participants present and viewable in either Gallery or Speaker view

  • Picture-in-picture: Keep your patient in sight while taking EHR notes, sharing your screen, or checking records

  • Screen Share: You and your patient can show entire screens, specific tabs, and apps during the appointment

  • Adaptive video: Choose the video quality that fits your connection and needs for smoother, more reliable calls

Specialized apps for telehealth

  • EMDR: Deliver remote EMDR therapy in a controlled environment

  • File Transfer: Secure two-way file sharing between you and your patient

  • Interpreter: Access certified medical interpreters in over 240 languages

  • Notepad: a secure, private space to write down anything you need in your in-call screen

  • Payments: Accept credit card payments in over 135 currencies via Stripe

  • Photo Capture: Capture important details in an instant

  • Scribe: Automatically summarize sessions for your clinical records

  • Teleconsent: Virtually guide patients through digital consent forms, answer questions, and collect signatures

  • Whiteboard: Draw, write, and annotate to clarify concepts


Need some help?

As a Pro user, you have direct access to our Support team of product experts—real humans who are ready to help with anything you need. Whether it’s setup, feature guidance, or technical troubleshooting, our Support team is here to make sure you get the most out of doxy.me.

Click here to get in touch.

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