doxy.me

Learn about the feature available to all doxy.me users

General features: overview

Automatically welcome patients and share essential telehealth information

The Default Waiting Room

Communicate with your patient through chat messages

Chat: overview

View the date, time, and duration of past appointments

Meeting History

Track your sessions, minutes, and usage data

Analytics: overview

Use Pro features for a day by purchasing a Day Pass

Day Pass: Try Doxy.me Pro for 24 hours

See your patient in a floating window while using other applications

Picture-in-picture

Learn how to navigate the Settings page to make changes and updates.

Settings overview

Your go-to place to share appointment details and navigate to key features

Dashboard

Choose the video quality that fits your connection for the best call experience

Adaptive video

Live captions during sessions help improve focus and make conversations more accessible for everyone

How to use Closed Captions

Filter out distracting sounds in noisy settings

Reduce background noise

General Features

All the ways to invite a patient to your room

Invite patient: overview

How to use your email account to send invites to patients

Invite with personal email

Send your patient directly to your waiting room with their name already filled out

Invite patient with automatic check-in

Share a printable flyer to help your patients check-in

Invite with check-in flyer

How to send email and text appointment invitations with doxy.me

Invite via email and text

Patient Invites

Require patients to agree to your terms of service before entering your room

Use terms of service at patient check-in

Patient Check-In

Get notified when a patient checks in to your room

Notifications: overview

Get notified by your browser when your patient arrives in your waiting room

Enable browser notifications

Notifications

Patient queue: overview

Remove patient from queue

Patient Queue

How to mute your microphone during a call

Turn microphone on/off

Turn your camera on or off, before or during a call

Turn camera on/off

Use Full screen view to give your patient your full attention

Use Full screen view

Call Controls

How to change the camera, microphone, and speakers on doxy.me

Device settings: overview

Get best audio quality for medical devices such as digital stethoscopes

Use medical grade audio

Device Settings

Understand everything available in account settings

Account settings: overview

Add a profile picture that is visible to your patient

Add/edit profile picture

Change how your name appears on invites, at check-in, and in your waiting room

Change display name

Change the web address your patients use to check into your room

How to change a room URL

Change your password or email address

Account Settings

Here's what doxy.me is doing to make telemedicine accessible to everyone

Accessibility: overview

Improve accessibility with browser extensions

Use browser extensions for accessibility

Display an onscreen text transcription as a person speaks

Turn on live captions

Accessibility

Use your mobile browser to access doxy.me on your smartphone

Doxy.me on mobile devices: overview

You can use the Samsung browser for video calls on Galaxy phones

Galaxy: use Samsung web browser

Mobile

Stay up to date with latest features and product improvements

Product updates

Doxy.me does not support PTZ cameras or allow providers to control a patient's camera

Remote camera control: not supported

Product Discussion and Updates

Find answers and get help from Intercom Support and Community Experts

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