doxy.me

Tools for coordinating care across your clinic

Features and Apps

Learn about the core features available to all doxy.me users

Basic doxy.me features

Use Premium features for a day by purchasing a Day Pass

Day Pass: Try Doxy.me Premium for 24 hours

Message your patients in the Patient Queue or during a session

How to use chat

See your patient in a floating window while using other applications

Picture-in-Picture

Automatically welcome patients and share essential telehealth information

The Default Waiting Room

Choose the video quality that fits your connection for the best call experience

Adaptive video

Basic Features 

Learn how to navigate the Settings page to make changes and updates.

Settings overview

Our refund policy is simple and transparent, so you always know what to expect.

Our refund policy

Analytics

Your go-to place to share appointment details and navigate to key features

Dashboard

Account Management

Learn about the tools available on the Premium plan

Premium: Plan overview

Create a professional and welcoming experience for patients

How to build a Custom Waiting Room

Filter out distracting sounds in noisy settings

Reduce background noise

Take a high-resolution picture to document appointment details

Photo Capture

Manage your session and keep track of time without breaking focus

Timer

Automatically summarize sessions for your clinical records.

Scribe

Automatically capture a written record of your session

Transcript

Securely transfer files to and from your patients

File Transfer

Record allows you to capture a secure audio recording, directly within your session

Record

Administer and track clinical assessments in doxy.me

Assessments

Interactive exercises to help improve thinking patterns

CBT Activities

EMDR

Private and secure note-taking built into your session

Notepad

Interactive activities to engage patients

Games

Start a Group Call

Present a unified clinic identity across every provider and patient interaction

Customize your clinic branding

Pause a session and return to the Dashboard while patients stay in their session

How to pause a session

Create shared clinic rooms that multiple providers can use

Shared Rooms

Use virtual backgrounds to shift the focus from your space to your care

Virtual Background overview

Live captions during sessions help improve focus and make conversations more accessible for everyone

How to use Closed Captions

Screen Share: overview

Move patients to another room without sending a new link or asking them to check in again.

Transfer patients between providers

Get notified when patients enter your Waiting Room or send you a chat message

Notifications overview

Premium Features

How to mute your microphone during a call

Turn microphone on/off

Turn your camera on or off, before or during a call

Turn camera on/off

Use Full screen view to give your patient your full attention

Use Full screen view

Keeps videos fully visible and moves participant details and controls into dedicated areas

Updated call layout

Call Controls

All the ways to invite a patient to your room

Invite patient: overview

How to send email and text appointment invitations with doxy.me.

Invite Via email and text

Patient Invites

Change how your name appears on invites, at check-in, and in your waiting room

Change display name

Change the web address your patients use to check into your room

How to change a room URL

Change your password or email address

Account Settings

Need help? <a href="https://status.doxy.me/" rel="nofollow noopener noreferrer" target="_blank"><span style="color: #013636">Check our status page</span></a> or <a href="https://helpcenter.doxy.me/en/articles/8272935-get-support" rel="nofollow noopener noreferrer" target="_blank"><span style="color: #003b3d">contact our support team</span></a>

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.