doxy.me

Learn about the tools available on the Premium plan

Premium: Plan overview

Create a professional and welcoming experience for patients

How to build a Custom Waiting Room

Filter out distracting sounds in noisy settings

Reduce background noise

Take a high-resolution picture to document appointment details

Photo Capture

Manage your session and keep track of time without breaking focus

Timer

Automatically summarize sessions for your clinical records.

Scribe

Automatically capture a written record of your session

Transcript

Securely transfer files to and from your patients

File Transfer

Record allows you to capture a secure audio recording, directly within your session

Record

Administer and track clinical assessments in doxy.me

Assessments

Interactive exercises to help improve thinking patterns

CBT Activities

EMDR

Private and secure note-taking built into your session

Notepad

Interactive activities to engage patients

Games

Start a Group Call

Present a unified clinic identity across every provider and patient interaction

Customize your clinic branding

Pause a session and return to the Dashboard while patients stay in their session

How to pause a session

Create shared clinic rooms that multiple providers can use

Shared Rooms

Use virtual backgrounds to shift the focus from your space to your care

Virtual Background overview

Live captions during sessions help improve focus and make conversations more accessible for everyone

How to use Closed Captions

Screen Share: overview

Move patients to another room without sending a new link or asking them to check in again.

Transfer patients between providers

Get notified when patients enter your Waiting Room or send you a chat message

Notifications overview

Premium Features

How to mute your microphone during a call

Turn microphone on/off

Turn your camera on or off, before or during a call

Turn camera on/off

Use Full screen view to give your patient your full attention

Use Full screen view

Keeps videos fully visible and moves participant details and controls into dedicated areas

Updated call layout

Call Controls

All the ways to invite a patient to your room

Invite patient: overview

How to send email and text appointment invitations with doxy.me.

Invite Via email and text

Patient Invites

Change how your name appears on invites, at check-in, and in your waiting room

Change display name

Change the web address your patients use to check into your room

How to change a room URL

Change your password or email address

Account Settings

Need help? <a href="https://status.doxy.me/" rel="nofollow noopener noreferrer" target="_blank"><span style="color: #013636">Check our status page</span></a> or <a href="https://helpcenter.doxy.me/en/articles/8272935-get-support" rel="nofollow noopener noreferrer" target="_blank"><span style="color: #003b3d">contact our support team</span></a>

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